Client & Family Portal

Resources & Family Support

Client & Family Portal

At KI Care Ltd, we prioritise transparent communication and active family involvement in our clients’ care. Our Client & Family Portal is a secure, user-friendly platform designed to keep families connected and informed about their loved one’s well-being.

Selecting the appropriate home care provider is a crucial decision that significantly impacts the well-being and quality of life of your loved one. At KI Care Ltd, we are dedicated to offering exceptional, personalised care services. To assist you in making an informed choice, we’ve compiled essential considerations and resources.

Real-Time Updates

Care Schedules

Access up-to-date information on planned visits, including caregiver details and scheduled tasks.

Communication

Easily send messages to our care team, facilitating prompt responses to inquiries or concerns.

Visit Summaries

Review detailed reports of each visit, encompassing activities performed and observations made.

Secure Access

Privacy Assurance

Our portal employs advanced encryption and security measures to protect client information.

24/7 Availability

Families can log in anytime, anywhere, ensuring continuous access to essential care information.

Interactive Family Support

Personalised Care Plans

View and contribute to care plans, ensuring they align with the client's evolving needs and preferences.

Document Sharing

Upload and access important documents, such as medical records or medication lists, to maintain comprehensive care coordination.

Feedback Mechanism

Provide feedback on services received, aiding us in maintaining high-quality care standards.

Engaging with our Client & Family Portal ensures that you remain an integral part of your loved one’s care journey, fostering collaboration and peace of mind.

Want access to your loved one’s care records?

Stay connected and informed by accessing our secure portal.

Login to the Client Portal

Office Hours Contact

On-Call Number